- August 16, 2021
I help Supply Chain and Warehouse Distribution Hub's develop and implement process improvements that deliver sustainable impact and increase operational and production efficiency.
U.S Navy Veteran and Logistics Coach leveraging 15+ years of combined experience translating commitment, determination, and leadership skills into effective teams and overseeing the inventory, sustainment, shipping, and transportation processes for warehouse distributions. I have lead and coached Multi Million dollar internal and external projects with 3PL companies and internal programs.
Highly skilled verbal and written communicator with a keen ability to build and mentor cohesive teams while driving organizational success through change management, problem resolution, and program strategy with the utmost commitment to quality, customer service, and technology integration in evolving industries.
Passion for paying it forward and giving back to the military community.
Experience
Supervised a packaging and transportation warehouse of 200+ personnel; orchestrated production schedules and programs, labor allocation, scope development, progress reports, and cost analysis for all operations while overseeing the safe and efficient handling of up to $100K in inventory daily.
• Analyzed production needs, incorporating Lean Enterprising while providing high-performance results to reduce employee turnover by 25% and meet daily production goals
• Managed the operations of a large-scale Delivery HUB with 500 cross-functional employees, maintaining a culture of safety, inclusiveness, and diversity while ensuring successful Last-Mile delivery of 600K+ customer shipments monthly
• Improved Small-Sort capacity by 50% ahead of “Peak 2018” in lieu of building capacity constraints, effectively reducing work station personnel from 10 to 5
• Facilitated the introduction of Voluntary Time Off / Voluntary Extra Time scheduling platform to the Southern California region to better control labor hours, forecasting inbound volume and determining the increase or decrease of needed personnel with better accuracy
• Led multiple PDCA and Kaizen events targeting safety, quality, and efficiency, leading to 100% safety compliance for load-out procedures by implanting vertical drive lanes vs. non-backing procedures
• Increased On-Time Dispatch metric averaging 93.29% to 97.22% week over week, and maintained a trend toward 99.29%
• Supervised daily management recap (Delivery Performance Reviews) with Delivery Station Los Angeles targeting On-Road and Operational metric compliance goals for 30 personnel
• Served as Subject Matter Expert (SME) for over 17,400 monthly shipments to Camp Pendleton Marine Corps Base requiring additional on-base security and delivery protocols
o Facilitated Amazon Extra Large shipments and Delivery Stations delivery driver on-base credentials, Sponsor Letters and First Day Delivery Success, increasing process efficiency to 99.73%
Oversaw the safe and efficient delivery of over 1M packages to their final destinations through the collaboration and implementation of process improvement initiatives at a San Diego metro delivery station of 100 team members.
• Spearheaded launch of Delivery Station San Diego 2 Delivery Service Provider (3rd party) which managed the dispatch of 20 core delivery routes and 70+ associates
• Allocated delivery routes for Amazon Logistics Operations on Camp Pendleton Marine Corps Base, training drivers and maintaining 100% compliance with all on-base credentialing and delivery procedures
o Designated as the primary point of contact for resolution of any military base issues and RapidGate (Base Access) credentials; increasing shipment volume from 1,000 – 4,000+ within 4 months
o Awarded all 3 dedicated on-base delivery routes
• Developed “Lead Driver” / Dispatcher role based on delivery driver performance and “Defects per Million Opportunities,” increasing employee engagement and retention by 30%
Supported the design, development, and delivery of technology solutions that enable the rapid delivery of warfare capabilities for the Department Of Defense (DOD).
• Designed comprehensive test strategies for automation including: Requirements Management, Development, Testing, Analysis and Verification utilizing the Automated Test and ReTest (ATRT) methodology, supporting Linux and Windows-based systems to implement large scale, complex system testing
• Selected as on-site technical support / POC Lead on $10M contract in Government Lab
o Tested and documented software defects utilizing Bugzilla and Jama Contour, reporting defects to
software developers and participating in product design reviews, contributing input on functional
requirements, product design, schedules, and potential issues
• Secured an additional 6 months of funding to the Technical Direction Letter, enabling IDT continued automation testing within secure lab setting
