- July 17, 2017
I am a result-driven project manager with comprehensive experience directing large-scale building infrastructure and construction projects. I am well versed in overseeing all related functions to include project scope, budget, scheduling, pricing and bidding, administration, compliance, and quality assurance, among others. I hold demonstrated success managing a broad and diverse portfolio of high-value capital projects and other key company initiatives.
In addition, I am a strong communicator experienced in providing cross-functional team leadership, guiding pricing negotiations with external vendors, and managing stakeholder relationships at all levels. I have been accountable for overseeing multiple work streams simultaneously in order to successfully execute projects of all sizes. I am highly capable of leading contractor and subcontractor groups while effectively prioritizing tasks to ensure projects are delivered on time and within budget. Further, I have continuously engaged in professional development activities to maintain deep technological acumen and related technical skills.
I am known as a versatile contributor with experience in all core project management and quality control functions, exceptional communication and team leadership skills, and a continued commitment to implementing industry best practices.
Education
Project Management Course, Electronic Switch System Course, and Various Microsoft Certifications
Technological proficiency; MS Office, MS Project, Udemy Professional, Go Skills
Experience
Determine specific customer needs and provide appropriate solutions to drive profit and sales growth. Provide support via phone and in person, greet customers, and respond to customer inquiries. Utilize strong product knowledge and selling abilities to guide customers through decision-making process and generate new sales. Manage financial transactions and process credit cards for payment. Ensure total compliance with company policies and safety standards.
Maintain technological skills and professional development utilizing GoSkills and Udemy platforms. Obtained certificates for MS Excel (Basic and Advanced), MS Word (Basic), MS PowerPoint, and other MS Suite programs including Access, Publisher, and Project. Currently in the process of obtaining Advanced MS Word certification, as well as certifications in Excel Macros and Pivot Tables. Now seeking employment within a Project Manager capacity.
Leave of absence from 2009 to 2016 in order to provide personal care and support for late wife and mother.
PROJECT PROGRAM / COORDINATOR/DATA QUALITY CONTROL, 2008 – 2009
Provided leadership while managing project planning, communication, and quality control functions. Served as primary contact for completed projects and conducted project status reporting utilizing complex Excel spreadsheets. Oversaw quality control activities for Verizon EIOS installations within multi-unit properties and businesses in California. Generated and delivered in-depth project reporting to various stakeholders and executive management teams.
KEY ACCOMPLISHMENTS:
• Established and designed Excel macros to manage complex spreadsheets and reporting associated with multi-million dollar real estate projects.
• Delivered exceptional customer-centric service and supported project delivery while managing status updates for diverse project and client stakeholders.
PROJECT / PROGRAM MANAGER/COORDINATOR 1990 – 2007
Directed contractors, subcontractors, and vendors to ensure stringent quality assurance maintained for all capital replacement emergency and non-emergency projects. Managed project requirements including scope, scheduling, pricing, testing, training, and coordination of various working groups. Collaborated with administration units to coordinate and complete the timely replacement of equipment, internal carpeting, walls, and other site-specific requirements. Engaged with safety and quality control departments to ensure compliance with all safety, QC, and OSHA regulations.
KEY ACCOMPLISHMENTS:
• Successfully managed all real estate operation capital projects within CA, NV, AZ, and the Pacific Northwest region; guided task prioritization and assignment efforts to ensure projects delivered on time and within budget.
• Oversaw and managed a broad portfolio of critical building infrastructure and construction projects within central offices, administrative buildings, and all California call centers.
• Projects completed include the Operators Mega Center ($8.3M), Long Beach Toll Switching System Upgrade ($2.9M+), and Bushard C.O. Electrical Service, Power Room, and Generator Upgrade ($1M+).
• Demonstrated ability to manage multiple simultaneous work streams for various project sizes, from single item replacement orders to multi-million dollar initiatives; accountable for managing all budgeting functions for numerous projects of all sizes running concurrently.
• Recipient of three Employee Excellence Awards and Design Award from the City of Westminster.
• Interfaced with network engineering and operator services to identify cost sharing methods between multiple internal groups with focus on cost containment.
