Rachel Bolka

• Designs the user interface, visual design, user interaction, and browser compatibility.
• Specializes in creating and updating websites and graphic design.
• Content management, search engine optimization (SEO), and social media integration.
• Creates multi-viewport responsive and adaptive designs for mobile, tablet, and desktop.
• Creates graphic designs with various Adobe and web-based applications.

Program Analyst
October 2014 - September 2018
• Contracting Officer Representative (COR) for new and existing contracts adhering to the Federal Acquisition Regulations (FAR).
• Collaborated with Contracting Officers, Project Managers, Stakeholders, and End-User(s) on acquisition’s technical aspects, requirements, and funding during the pre-award and post-award of contracts.
• Prepared procurement documents detailing requirements, specifications, justification, statement of work, market research, product availability, vendor quotes, and security requirements.
• Tracked contract’s work performance, initiated modifications, reviewed deliverable reports, verified payments, and closed out contracts.
• Prepared correspondence, responded to inquires verbally or electronically, point of contact for internal and external stakeholders, and liaison to community health care providers and contractors.
• Maintained electronic documents and updated the shared driver’s files.
• Reported contract’s performance and expenses based off specified metrics.
• Established provider agreements and liaison to community medical providers.
• Outfitted Interagency Arrangements (IAA) with other government agencies for supplies and services.
• Approving Official for government purchase cardholder’s, including reconciling payments.
• Forecasted the budget requirements for upcoming fiscal years by reviewing workloads, current and past expenditures, and departmental requirements.
• Prepared quarterly and annual budgets, submitted Supplemental Budget Requests (SBR), and established parameters to prevent over-obligation of funds.
• Department’s technical expert for logistics, federal acquisition policies, and equipment & supply attainments.
• Established supply replenishment procedures decreasing surpluses and overspending.

Community Care Manager (Temporary Detail)
March 2015 - July 2015
• Managed the Community Care Program and oversaw the daily activities and workflow of 15+ personnel.
• Collaborated with medical staff and managers on national procedures, regulations, and program funding.
• Facilitated meetings with medical personnel, Section Chiefs, and Managers.
• Established Agreements with community healthcare provider’s authorizing patient treatment.
• Liaison to community healthcare providers.
• Resolved patient concerns.

Logistics | Supply Technician
January 2012 - October 2014
• Monitored clinical supply inventory and replenished as needed to ensure adequate stock levels on hand.
• Tracked inventory overhead, expenses, and expiration dates to report quarterly and annual expense trends.
• Processed supply and equipment requests, created purchase orders, verified deliverables, and reconciled purchase orders.
• Serviced as timekeeper and created employee’s work schedule for 24-hour coverage.
• Wrote the Supply Technician’s Standard Operating Procedures (SOP).

Transportation and Travel Specialist
April 2010 - January 2012
• Verified travel eligibility according to the VA regulations and processed an average of two hundred Veterans per day for reimbursement of travel expenses.
• Created the daily transportation schedules for disabled veterans.
• Interacted with outside companies to schedule ambulance rides for high-risk patients.
• Tracked funds for inpatients and fiduciaries.

• Worked jointly with the United States Post Office (USPS) performing all duties necessary to efficiently operate a Marine Corps Post Office.
• Mail handling duties included accepting, sorting, manifesting, and dispatching all types of mail, to include official mail and registered mail.
• Issued and cashed USPS money orders, sold stamps, applied postage, and mailed out parcels.
• Wrote the Standard Operating Procedures (SOP) for the deployed mail section.
• Served two tours in support of Operation Iraqi Freedom working in a field Post Office.